Welcome to Pinecart, an e-commerce platform operated by Droot Consulting Private Limited, a company incorporated under the laws of India (“Pinecart,” “we,” “us,” or “our”). These Terms of Use (“Terms”) and our Privacy Policy (available at https://www.pinecart.com/policies) (collectively, the “Agreement”) govern your access and use of our website, mobile application, and related services (collectively, the “Platform”). You agree to be bound by this Agreement by accessing or using the Platform. If you do not agree with any part of these Terms, please do not use the Platform.
1. Eligibility
To use the Platform, you must be at least 18 years old and have the legal capacity to enter into this Agreement. Using the Platform, you represent and warrant meeting these eligibility requirements.
2. User Accounts
- Account Creation: You may be required to create an account to access certain platform features. During the registration process, you agree to provide accurate, current, and complete information about yourself and your business.
- Account Security: You are responsible for maintaining the confidentiality of your account login details. You agree to immediately notify us of any unauthorized use of your account or any other security breach.
3. Platform Usage
- Lawful Use: You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You will not engage in any activity that interferes with or disrupts the Platform or the connected servers and networks.
- Prohibited Activities: You will not attempt to gain unauthorized access to any part of the Platform or its systems. You will not use the Platform for any unlawful or abusive purpose, including to harass, abuse, or harm others.
4. Intellectual Property
- Ownership: Pinecart owns the Platform and its content, Which is protected by copyright, trademark, and other intellectual property laws. You do not acquire any ownership interest in the Platform or its content through your use of the Platform.
- Restrictions: You may not modify, copy, distribute, transmit, display, reproduce, or create derivative works from the Platform without our written consent.
5. Third-Party Interactions
- Third-Party Websites and Services: The Platform may contain links to third-party websites or services. We are not responsible for those websites or services’ availability, content, or privacy practices.
- Interactions with Third Parties: Your interactions with merchants or other third parties on the Platform are solely between you and those parties. We are not responsible for any issues that may arise from those interactions.
6. Termination
- Termination by Us: We reserve the right to suspend or terminate your access to the Platform for any reason, including if we reasonably believe you have violated this Agreement.
- Termination by You: You may deactivate your account anytime by contacting our support team.
7. Disclaimers and Limitation of Liability
- Disclaimers: The Platform is provided “as is” without warranties, either express or implied. We do not guarantee that the Platform will be error-free or uninterrupted.
- Limitation of Liability: We will not be liable for any indirect, special, incidental, or consequential damages related to your use of the Platform. Our total liability will not exceed ₹10,000.
8. Indemnification
You agree to indemnify and hold harmless Pinecart and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or your violation of any law or the rights of a third party.
9. Governing Law and Dispute Resolution
- Governing Law: This Agreement is governed by the laws of India.
- Dispute Resolution: Any disputes related to this Agreement will be resolved through binding arbitration following the Arbitration and Conciliation Act, 1996.
10. Changes to Terms
We reserve the right to modify these Terms at any time by posting the revised Terms on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms. If you have any questions or concerns about these Terms, please contact our support team at support@pinecart.com.
